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Level 3: Voice and fairness

CRPD Article 9

Places and information should be accessible

You can ask for an accessible building, website, form, transport or communication method.

How you can use it

  1. 1Name the barrier: steps, no captions, no easy-read, no transport.
  2. 2Ask for a reasonable adjustment in writing.
  3. 3If refused, contact a disability advocate or complaints body.

What a violation looks like

A child cannot enter the office, use the website or understand the forms.

Words you can use

“I need this to be accessible. Please provide ______.”

If speaking is hard, write it, draw it, send a message, or ask a trusted adult to say it with you.

Spot it

Is this right being used, or broken?

Spot it · 1 of 1

The office has a ramp, easy-read forms and a sign-language interpreter when you ask.

Next: Support to decide, not a takeover

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